If you are unsatisfied with your product(s) please notify Obus via email (customerservice@obus.com.au) of your return and send back the product(s) with your receipt and we will provide you with a full refund or exchange. Product must be unused with the tags attached and in its original packaging. If a garment is exchanged for a garment of higher value we would require additional payment before dispatch.
Domestic customers must return product(s) within 14 days from date of purchase.
International customers must return product(s) within 30 days from date of purchase.
Obus provides free returns and exchanges for customers within Australia. Once you notify Obus of your returns and exchanges we will send you a free express post satchel for you to return your goods with. Please make sure you note the tracking number when you are returning your goods to Obus.
Any faulty or damaged goods must be returned to Obus. Prior to returning the garments please notify Obus via email (customerservice@obus.com.au).